Our shipping and return policy’s

  • Shipping

    We are pleased to offer UK Shipping

    We aim to dispatch your item within 2 days of your order. All orders placed over a weekend will be shipped on the Monday. (Unless its a bank holiday then it will be posted on the Tuesday)

    We use Royal Mail or parcel force, and in most cases your goodies will be with you within 2-5 days of posting.

  • Returns and Refunds

    We hope that you will be happy with your purchase, but we have a returns policy in place should you wish to return your item.

    You have 14 days, from receiving your item, to return it to us. Items must be in the condition that you received them. Once we receive the item back, we will then process a refund via method of payment used. (Please note, We do not refund return postage) Please be aware that this process can take up to 10 days to show the refund at your end.

    If any items have been damaged in the post, please make us aware of this at the earliest opportunity, and we will endeavour to rectify the situation as soon as possible. Please send us images of the damage so that we can assess and resolve the situation at the earliest opprotunity. You can contact us through the normal contact channels.

  • Did we get it right?

    We hope you love our product as much as we do. Each time we get an order, we do a little happy dance back here at Nothern Girl HQ. We are a small, growing business, and we endeavour to try and get things right. We’d love it if you’d leave us a nice review. It helps us so much to grow our fledgling business, and it’s always great to know we’ve sent out our artwork to loving homes.

You can contact us here:

Phone-07801895629 (uk)

Email-northerngirl208@yahoo.co.uk